Guest enjoying the turquoise waters and tropical coastline near SAMARA Lodge in Vilanculos, Mozambique.
GET IN TOUCH

How Can We Help?

Email

bookings@samarastays.com

Live Chat

For the quickest response, chat with us directly on the website

Reservations

For questions about an existing or upcoming reservation, include your booking details so we can assist you quickly

Response Time

We reply within 24 hours

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NEED TO KNOW

Questions, Answered

Quick answers about reservations, stays, and getting in touch with SAMARA.

How can I contact SAMARA?

For the quickest response, use the live chat on our website. You can also contact us by email through the details above.

Can I ask a question before booking?

Of course. Our team can help with questions about a stay, destination, booking, or anything you need before making a reservation.

I already have a reservation. How can I get help?

Contact us through live chat or email and include your reservation details so we can assist you.

Can I modify or cancel my reservation?

Reservation changes and cancellations are subject to the terms of your booking. Contact us if you need assistance with an existing reservation.

How quickly will I receive a response?

Live chat is the quickest way to reach us. Email responses may take longer depending on the nature of your request.

Can I contact a specific property directly?

Contact SAMARA through the website and we'll connect you with the appropriate team when needed.