Frequently Asked Questions

About SAMARA
SAMARA is a hospitality brand bringing together distinctive stays in remarkable places. Our collection includes different types of accommodation, each shaped by its destination and character.
SAMARA began in 2006 with its first lodge in Vilanculos, Mozambique, marking the beginning of our journey in hospitality.
In 2014, SAMARA expanded with its first apartments in Vilanculos. Today, the brand is entering a new chapter with a growing collection of distinctive stays.
Our collection includes different types of accommodation, from lodges and apartments to other distinctive stays, each with its own character.
SAMARA began in Vilanculos and is now expanding into new destinations, with more stays being added to the collection over time.
We look for places with character and a strong sense of place, then create stays around thoughtful hospitality, comfort, and the experience of being there.
SAMARA is a collection of distinctive stays rather than a traditional hotel chain. Each property has its own identity while sharing the SAMARA approach to hospitality.
No. Every property is different, reflecting its location, accommodation type, and character while remaining part of the SAMARA collection.
Stays & Experiences
Every SAMARA property is different, with its own character, setting, and way of staying.
No. Experiences and services vary by property and destination. See the individual stay for details.
Where available, experiences can be arranged through the individual property. Check the property page or contact our team for details.
Let us know what you have in mind and we'll see what can be arranged at your chosen stay.
Some properties may be suitable for private events or celebrations. Availability and arrangements depend on the individual property.
Booking Process
Choose your stay, select your dates and guests, review your reservation, and complete your booking securely online.
Yes. You can book your stay directly through the official SAMARA website.
You'll receive a confirmation with your reservation details. Additional information about your stay and arrival will be provided before check-in.
Changes depend on your reservation's terms and availability. Contact us if you need assistance with an existing booking.
Cancellation conditions depend on the rate and booking terms selected at the time of reservation.
Payments are processed through secure payment infrastructure. Your payment details are handled according to applicable security and privacy standards.
Our live chat is available to help with questions or issues while you're making your reservation.
